Privacy Notice

Nevill Residents Good Neighbour Scheme

Personal Data Privacy Notice

This Privacy Notice tells you:

the personal data we hold on you
what we do with your personal data
your rights under the Data Protection rules
additional use of your personal data if you become a Volunteer

You may obtain copies of this Privacy Notice from the website:

nevillgoodneighbours.org

The personal data we hold on you

When you make a request for assistance from the Good Neighbour Scheme, either by phone or email, you provide us with personal data. We hold this information, together with any other information we may have asked you for, in order to manage your request.

What we do with your personal data

This personal data which we hold on you is kept by our volunteer staff: the rotating phone holder, and volunteers fulfilling your request. It is kept confidential from all others, and is held securely.

Your Data Protection rights

The Data Protection legislation grants you the following rights in regard to the personal data we hold on you:

to be informed (this Privacy Notice)
to have access
to have any of the information amended
to have any of the information erased
to restrict how we may use the information and who we may disclose it to
to have an electronic copy of the information
to remove a consent you have granted for us to use your information in a particular way

You may exercise these rights at any time by contacting us using our requests phone number or email.:

Volunteers

If you are one of our Volunteers your name, address and contact details will be disclosed to the Phone Holders and used to inform you of requests and information relevant to Volunteers.

Summary

In summary, NRGNS will ensure your personal data is:

used fairly and lawfully;
kept accurate and up to date;
used for limited, stated purposes;
used in a way that is adequate, relevant and not excessive;
kept for no longer than is absolutely necessary;
handled according to your Data Protection rights;
kept safe and secure.

1 May 2019