Welcome

 Who we are

The Nevill Residents Good Neighbour Scheme is here provide voluntary, neighbourly help for residents of the Nevill estate. All help is free, unless expenses such as car mileage, parking, etc have been incurred.

What we do

The kinds of assistance we can provide include:

  • lifts for medical appointments, shopping, etc
  • collection of prescriptions
  • small household tasks, eg. changing a light bulb, putting out the bins
  • shopping
  • help with letter writing, form filling, computers
  • help with pets
  • occasional popping in to relieve a carer, provide company

What we don’t do

We are not able to provide specialist services or play any role that should be undertaken by professional, qualified people. Nor are we able to offer assistance to those living outside the Nevill estate.

How to request our help

For assistance from the Nevill Residents Good Neighbour Scheme please text or call us on

07548 069063

and leave a message. We will get back to you the same day.

Or, you can email us

nevillgoodneighbours@gmail.com

If you are new to the scheme, a volunteer will visit to take simple registration details and review your needs. If you are already registered with us, your request will be passed on to a volunteer who will get back to you to make final arrangements.

How to become a volunteer

Please call us on the above number to tell us you are interested. We will be delighted to hear from you.

Privacy Notice

Nevill Residents Good Neighbour Scheme

Personal Data Privacy Notice

This Privacy Notice tells you:

the personal data we hold on you
what we do with your personal data
your rights under the Data Protection rules
additional use of your personal data if you become a Volunteer

You may obtain copies of this Privacy Notice from the website:

nevillgoodneighbours.org

The personal data we hold on you

When you make a request for assistance from the Good Neighbour Scheme, either by phone or email, you provide us with personal data. We hold this information, together with any other information we may have asked you for, in order to manage your request.

What we do with your personal data

This personal data which we hold on you is kept by our volunteer staff: the rotating phone holder, and volunteers fulfilling your request. It is kept confidential from all others, and is held securely.

Your Data Protection rights

The Data Protection legislation grants you the following rights in regard to the personal data we hold on you:

to be informed (this Privacy Notice)
to have access
to have any of the information amended
to have any of the information erased
to restrict how we may use the information and who we may disclose it to
to have an electronic copy of the information
to remove a consent you have granted for us to use your information in a particular way

You may exercise these rights at any time by contacting us using our requests phone number or email.:

Volunteers

If you are one of our Volunteers your name, address and contact details will be disclosed to the Phone Holders and used to inform you of requests and information relevant to Volunteers.

Summary

In summary, NRGNS will ensure your personal data is:

used fairly and lawfully;
kept accurate and up to date;
used for limited, stated purposes;
used in a way that is adequate, relevant and not excessive;
kept for no longer than is absolutely necessary;
handled according to your Data Protection rights;
kept safe and secure.

1 May 2019

Peace of Mind

By stepping in to visit my Mum every day, Nevill Good Neighbours allowed me to take a few days break, WITH PEACE OF MIND. Mum enjoyed meeting her Nevill neighbours and having a chat, knowing that if help was needed they would do their best for her.